Lending Solutions

E-Lending

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E-Lending provides an online delivery channel to give borrowers fast, convenient, automated decisions on loans and offers credit unions more opportunities to expand their lending portfolios.

The e-lending strategy of Lending Solutions, Inc. offers credit unions a heightened, 24/7 lending presence on the Internet through a private-labeled Web application, automated decisioning and underwriting support. Through LSI’s seamless connectivity, members can quickly apply for a loan via your Web site and receive a response automatically within 60 seconds or within five to 10 minutes if additional decisioning is required.

Satisfies consumer demand

The two-tiered system uses both front-end, automated decisioning for instant loan approvals online and back-end underwriting support by specially trained lending professionals for those applications that require further consideration. This fast, secure, convenient solution allows financial institutions of all sizes to take advantage of today’s Web-based lending technology and satisfy consumer demand for online lending options.

Live, back-end closings online - WebClose

LSI’s exclusive, e-lending enhancement tool called WebClose gives you the ability to successfully close Internet loans at the back end of the lending process through a live, online “chat” service. WebClose provides real-time interaction between your financial institution and customer to answer any final questions, review payments and terms, consider optional companion products and finally book the loan.

Pro-active followup calls - WebReach

WebReach is a supplemental feature that can greatly enhance the effectiveness of your e-lending program by employing LSI to contact your members after they have submitted a loan application via your website.  This follow-up call enables our lending professionals to cross-sell additional credit union products, approve more loans by "building the loan", thank members for applying, and position the credit union to close more loans by discussing payments, terms, and closing time. In addition to the increased revenue from cross-sells and supplemental loans, WebReach is another means of differentiating yourself from the competition by providing true world-class service, 24 hours a day, 7 days a week.

More ways to reach members

E-Lending gives financial institutions more delivery options to secure loans online and improve lending efficiency and capabilities.  View our case studies in the sidebar.