Collections Outsourcing

Lower your delinquencies and charge-offs without the additional staff, time, training and resources. Lending Solutions Collections Outsourcing Services provides an effective program that significantly improves your collections results while at the same time reducing the overall cost of collections. We want to ensure your financial institution’s valuable resources are focused on exceeding sales objectives rather than dealing with delinquency.


By reducing the administrative burden of servicing collections accounts, our Collections Outsourcing Service helps improve delinquency rates and rehabilitate borrower’s delinquency patterns. Our methods produce results while maintaining a commitment to service unmatched by any local or national provider of collection services. We have lowered the average delinquencies of many of our clients by 50 percent or more.

 

Product Features

  • Collection of all types of debt at every stage of delinquency
  • Successful methods with high recovery rates
  • Instant updating with client database
  • Transparent service as first-party collector
  • Evening and weekend phone calls
  • Fixed pricing structure based on account volume
  • Toll-free, customer-assistance hotline assigned to client

 

Case Study

Access First FCU
Kalamazoo, MI, $42 Million Assets

"After implementing LSI's collections solution, Access First's delinquency rate dropped from 4.4 percent to 0.56 percent within a year."
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