LSI Service: Collections Outsourcing Service
Results: Delinquency dropped from 4.4% to .56% within a year
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LSI Service: Outbound Services / Auto Recaputure
Results: Auto loan growth and cross-selling success
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LSI Service: Hot Transfer
Results: 70% funding ratio on Hot Transferred loans, single call resolution/enhanced member service
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LSI Service: Loan-by-phone, Online Lending
Results: $1.4 million in additional funded loans, converting more applications to loans
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LSI Service: Indirect Underwriting Service
Results: 41% increase in indirect loans from previous month, great service
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LSI Service: Mortgage Origination
Results: 1000% ROI, more closed loans and satisfied members
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LSI Service: Loan-by-phone, Online Lending
Results: 116% cross-sell ratio, quick turn-around, great service
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LSI Service: Mortgage Origination
Results: 300% increase in mortgage closings in 2009, great service during volume swings
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Results: Incremental income from cross-sales and additional loans easily pays for the cost of the entire Internet Channel!
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