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Lending Solutions, Inc. (LSI) is the premier contact center in the industry, serving approximately 300 financial institutions across the country, 24 hours a day, 7 days a week. Our two Chicago-area facilities (Elgin & Naperville) are home to over 400 loan officers and customer service representatives who provide around-the-clock service to our clients.LEARN MORE
In a nutshell, we're an extension of your financial institution. Whether you need support in the areas of lending, customer service, or collections, LSI has a solution to meet the unique needs of your institution. Since 1994, we've processed over 6 million loan applications and handled over 20 million customer service transactions.LEARN MORE
Florida Credit Union (Gainesville, FL)
Assets: $500 Million
LSI Products: Loan-by-Phone, Internet Lending w/ WebReach, Indirect Underwriting, Mortgage Lending
Florida Credit Union has been a Lending Solutions' client since 2006. The credit union started out with LSI's loan-by-phone service and shortly thereafter added Internet Lending, Indirect Underwriting, and Mortgage Lending services.
Loan-by-Phone Funding Ratio: 50% in 2011 increased to over 80%+ in 2012-2013.
Internet Lending Funding Ratio: 35% in 2011 increased to over 80%+ in 2012-2013.